General Shipping Information

Free shipping is available for orders over $99

Excluded Items

Certain items are excluded from shipping, including:

• Liquids
• Chemicals
• Feed
• Paint
• Lithium batteries or items with lithium batteries
• Oversized or overweight items

Shipping Costs

Shipping costs are calculated based on the size, weight, shipping method, and delivery address of each item. An estimated shipping cost will be provided in your final shopping cart before checkout.

Delivery Time

In-stock merchandise typically arrives within 5–7 business days. Please note that during holiday seasons, there may be delays due to increased shipping volumes and carrier limitations. We advise placing orders well in advance to ensure timely delivery, especially during peak periods.

Maximum Package Weight

Please note that each package cannot exceed 35 lb.

Customer Service Information

Our customer service team is available during the following hours:

• Monday - Friday: 7:00AM - 7:00PM Pacific Standard Time
• Saturday - Sunday: 8:00AM - 4:00PM Pacific Standard Time

For assistance, you can reach us at: 888-738-5717 or use the Live Chat button

Shipping Carriers

Free shipping carriers are chosen at our discretion. Please note that we do not offer free shipping to PO boxes or APO addresses, as they require USPS air mail delivery methods.

Shipping Locations

We offer shipping in the United States (California, Hawaii, and Alaska excluded). International shipping not available at this time.